1. Introduction

Aarthik Niyojan Empowered Bharat Bhoomi Mart (“BBM”, “we”, “our”, “us”) respects user privacy and processes personal data in compliance with applicable Indian laws including the Digital Personal Data Protection Act (DPDP Act), where applicable.

2. Information We Collect

We collect identity data, contact data, business profile details, communication preferences, transactional metadata, usage analytics, and integration-generated information needed for service delivery and improvement.

3. Communication Consent

By submitting forms or registering with BBM, you consent to communications via Phone, WhatsApp, RCS, SMS, and Email for onboarding, account updates, product announcements, transactional alerts, and support interactions. You may opt out of promotional messaging while retaining essential service notifications.

4. Purpose of Processing

We use your data to provide platform features, facilitate vendor/partner onboarding, personalize loyalty and referral workflows, prevent fraud, improve product quality, and comply with legal requirements.

5. Cookies & Similar Technologies

We use cookies and analytics tools to understand behavior, improve performance, and measure marketing outcomes. Cookie categories include essential, analytics, and marketing cookies. Users can manage cookie preferences through browser settings.

6. Third-Party Services

BBM may use third-party tools such as payment gateways, CRM, analytics, maps, messaging APIs, and video platforms. Data shared with these providers is limited to required functionality under contractual safeguards.

7. Data Retention

We retain personal data only as long as needed for service, legal, security, and audit obligations, after which data is deleted or anonymized according to policy controls.

8. User Rights

Subject to applicable law, users may request access, correction, update, withdrawal of consent, erasure, or grievance redressal. For requests, contact privacy@bharatbhoomimart.com.

9. Security Measures

We implement administrative, technical, and organizational safeguards including access controls, encryption standards where applicable, logging, and continuous monitoring.

10. Cross-Border Processing

Where service delivery requires cross-border processing, BBM applies reasonable safeguards and contractual controls consistent with legal obligations.

11. Children’s Privacy

Our services are intended for business users and are not directed to children.

12. Grievance Officer & संपर्क

For privacy concerns, write to privacy@bharatbhoomimart.com with subject “Privacy Request”.

1. Acceptance of अटी व शर्ती

By accessing or using BBM, you agree to these अटी व शर्ती. If you do not agree, you must discontinue use of the platform.

2. Eligibility & Account

You confirm authority to represent your business and provide accurate details. You are responsible for account security and activities under your credentials.

3. Services Scope

BBM provides digital commerce tooling, loyalty workflows, referral modules, communication workflows, and integrations. Feature availability may vary by plan tier.

4. Fees, Billing & Payments

Paid plans are billed per agreed cycle. Delayed payments may lead to restricted service access. Taxes, gateway charges, and statutory levies may apply.

5. Communication Consent Clause

You authorize BBM and approved partners to contact you via Phone, WhatsApp, RCS, SMS, and Email for operational updates, onboarding, billing, and service improvement communication.

6. User Responsibilities

You must comply with applicable laws, avoid deceptive practices, and ensure that business listings, campaigns, and communications are lawful and accurate.

7. Intellectual Property

All platform IP remains property of BBM or licensors. You retain ownership of your submitted business content while granting usage rights required for service delivery.

8. Third-Party Services Disclaimer

BBM may integrate third-party providers; their independent terms and performance apply. BBM is not liable for external platform outages beyond reasonable control.

9. Limitation of Liability

To the maximum extent permitted by law, BBM is not liable for indirect, special, incidental, or consequential damages arising from use or inability to use the service.

10. Indemnity

You agree to indemnify BBM against claims arising from misuse, policy breach, legal non-compliance, or unauthorized use of the platform.

11. Termination

BBM may suspend or terminate access for violations, fraudulent activity, or legal requirements. You may discontinue service as per cancellation policy.

12. Governing Law & Jurisdiction

These terms are governed by Indian law. Disputes are subject to courts of Pune, Maharashtra, unless otherwise required by mandatory law.

13. Updates to अटी व शर्ती

We may update these अटी व शर्ती from time to time. Continued usage after updates constitutes acceptance of revised terms.